At Aalia Creations, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase with us. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. The types of information we collect include:

Personal Information

• Full Name
• Contact Number
• Email Address
• Shipping and Billing Address
• Order History and Purchase Details
• Any additional information you provide when you contact us for support

Non-Personal Information

• IP Address
• Browser Type and Version
• Device Information
• Website Usage Data (pages visited, time spent on site, etc.)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process, fulfill, and deliver your orders
• To send order confirmations, shipping updates, and customer service communications
• To respond to your inquiries and provide support
• To improve the functionality and performance of our website
• To inform you about promotions, offers, and new products (only if you opt-in to receive such communication)
• To comply with applicable legal requirements and assist in fraud prevention

3. Sharing and Disclosure of Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Payment Gateway Providers (such as Razorpay) to securely process payments
• Logistics and Delivery Partners to fulfill your orders
• Technology and Service Providers who assist us in website management, marketing, and customer support
• Legal Authorities, if required to comply with applicable laws, regulations, or legal processes

All service providers are bound by confidentiality agreements and are only permitted to use your data to provide services on our behalf.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL (Secure Socket Layer) encryption to ensure safe transmission of sensitive information.

While we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies help us:

• Understand your preferences and personalize your shopping experience
• Analyze website traffic and improve site performance
• Track promotional campaigns and measure effectiveness

You can manage or disable cookies through your browser settings. However, disabling cookies may limit your access to certain features of our website.

6. Your Rights and Choices

You have the right to:

• Access and review the personal information we hold about you
• Request correction of any inaccurate or incomplete data
• Withdraw consent for marketing communications at any time by clicking the "unsubscribe" link in our emails

To exercise any of these rights, please contact us at contact@aaliacreation.com.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page, along with the revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us:

Aalia Creations
Owner: Mittal Bhatt
Email: contact@aaliacreation.com
Phone: 99090 39495
Address: 4, Saffron Hub, Opp. Wikalp Children Hospital,
Chhani Main Road, Vadodara - 390024, Gujarat, India