At Aalia Creations, we are committed to delivering your orders promptly and efficiently. Please read our Shipping & Delivery Policy to understand how we process and ship your purchases.

1. Shipping Locations

• We currently ship across India.
• For international shipping requests, please contact us directly at contact@aaliacreation.com before placing an order.

2. Order Processing Time

• All orders are processed within 2 to 4 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation email and shipping notification email with tracking details once your order is dispatched.

3. Delivery Timeline

• Delivery time varies based on location:
  • Metro Cities: 3 to 5 business days after dispatch.
  • Non-Metro Cities & Remote Areas: 5 to 7 business days after dispatch.
• Please note, delivery timelines are estimated and may be affected by factors such as weather, courier delays, or unforeseen circumstances.

4. Shipping Charges

• Free shipping may be available for certain products or during promotional periods.
• Standard shipping charges will be calculated and displayed at checkout, based on delivery location and order size.
• Any additional taxes, duties, or surcharges (if applicable) will be informed at checkout.

5. Delivery Partners

• We work with trusted courier partners to ensure safe and timely delivery.
• We are not responsible for delays caused by courier partners, natural disasters, strikes, or other circumstances beyond our control.

6. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can use the tracking number to check the delivery status on our courier partner’s website.

7. Address Accuracy

• Please ensure you provide the correct and complete delivery address at checkout.
• Aalia Creations will not be responsible for orders shipped to incorrect addresses provided by the customer.
• If an order is returned due to an incorrect address, reshipping charges will apply.

8. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery time, please contact us at contact@aaliacreation.com with your order details.
• In case of lost shipments, we will initiate an investigation with the courier partner, and resolution will be provided based on their findings.

9. Damaged Packages

• If you receive a package that appears damaged, please do not accept the delivery and notify us immediately.
• If the product inside is damaged after accepting delivery, please contact us within 48 hours with photographs and order details for further assistance.

10. Policy Updates

• Aalia Creations reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice. Changes will be effective immediately upon posting.

11. Contact Us

For any queries related to your order delivery, please contact us:

Aalia Creations
Owner: Mittal Bhatt
Email: contact@aaliacreation.com
Phone: 99090 39495
Address: 4, Saffron Hub, Opp. Wikalp Children Hospital,
Chhani Main Road, Vadodara - 390024, Gujarat, India